Business Analyst

🚨 Hiring: Salesforce Business Analyst
📍 Location: New York, United States & (Hybrid – 3 days onsite in Minneapolis, MN)
💼 Experience: 10–15+ years
📩 Interested candidates: Please share your updated resume at hrs@caltek.us
🧩 Skill Cluster: Salesforce Business Analyst
We are looking for a Senior IT Business Analyst to lead strategic Salesforce initiatives, including CRM consolidation, M&A integration, business process transformation, integrations, data migration, reporting, and analytics.
Key Responsibilities
Lead business analysis strategy, requirements management, and solution definition for Salesforce initiatives.
Analyze current and future-state business processes and operating models.
Translate business needs into user stories, acceptance criteria, process flows, and functional requirements.
Partner with business stakeholders, Product Owners, Architects, and delivery teams.
Support Salesforce integrations, data migration, UAT, and solution validation.
Drive process harmonization across Medtronic and acquired organizations.
Key Skills
Salesforce Platform — Sales Cloud, Service Cloud, Health Cloud, Experience Cloud
Business Process Analysis & Transformation
Requirements & User Story Management
Salesforce Integrations & Data Migration
Agile / Scrum
Stakeholder Management & Workshop Facilitation
UAT & Solution Validation
Jira / DevOps
Cross-Functional Leadership
Strong Communication & Problem Solving
🎓 Education: Bachelor's degree in IT, Business, Engineering, or related field preferred.